MOUNTAIN LINE TEMPORARILY REDUCING WEEKDAY SERVICE

FLAGSTAFF, AZ (June 16, 2022) – Due to ongoing staffing shortages, Mountain Line is continuing the weekday service reduction put in place during the wildfires through Tuesday, July 5.

All Mountain Line routes will operate on a weekend schedule for frequency, but with the weekday span of service. This means that routes will start and end at approximately the same time they currently do on weekdays, but buses will not run as often. Schedules for individual routes are posted at https://mountainline.az.gov/routes/.

The Mountain Line GO! microtransit service to/from Flagstaff Pulliam Airport will also be suspended during this time. Any rides that have already been booked will be honored.

Mountain Line will operate on a Weekend/Holiday schedule on Monday, July 4 and the Admin Office will be closed for the Independence Day Holiday.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl. www.mountainline.az.gov for more information.

MOUNTAIN LINE MONDAYS = FREE TRANSIT SERVICE EVERY MONDAY IN JUNE & JULY

FLAGSTAFF, AZ (June 2, 2022) Mondays get a bad rap and Mountain Line is committed to turning that around this summer with Mountain Line Mondays – FREE rides every Monday in June and July.
If you’ve got a case of the Mondays, don’t make it worse by filling up your tank and fighting traffic. Make Mountain Line Mondays part of your summer route to have a stress-free commute to work, catch a weekday matinee, meet a friend downtown for coffee, check out the latest museum exhibit, or go on a date night.
Starting June 6, Mountain Line service will be fare-free every Monday in June and July, making it the perfect time to give transit a try. Riders can download the free Transit app to get real time arrival information and visit www.mountainline.az.gov for trip planning. Additional details available at https://mountainline.az.gov/mountain-line-mondays/.
Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl. www.mountainline.az.gov for more information.

MOUNTAIN LINE OFFERS SUMMER YOUTH PASS

FLAGSTAFF, AZ (May 24, 2022) Put the brakes on driving the kids all over town this summer and get them Mountain Line’s new Summer Youth Pass!

Children ages 7-17 are eligible to purchase the $24 Summer Youth Pass, which is valid through August 12. The pass offers unlimited rides to all destinations Mountain Line serves, including the movie theater, shopping areas, downtown, museums, and more.

Transit gives kids the freedom of navigating their own summer and gives parents a much-needed break from being the year-round taxi service. Safety is Mountain Line’s top priority, both onboard the bus and at all transit facilities. The free Transit app shows where buses are in real time so parents can know when kids have made it safely to their destination. In addition, the See Say Now app allows riders to report safety concerns or issues directly to the Mountain Line dispatch office.

The Summer Youth Pass is available for purchase at https://mountainline.az.gov/fares-passes-online/ or at the Mountain Line headquarters building (3773 N. Kaspar Dr.).

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl. www.mountainline.az.gov for more information.

MOUNTAIN LINE PILOT PROGRAM TO OFFER AIRPORT TRANSPORTATION

FLAGSTAFF, AZ (February 24, 2022) Mountain Line is launching a grant-funded microtransit pilot program offering on-demand transportation between Flagstaff Pulliam Airport and any destination in the Flagstaff city limits for $2/ride.

Mountain Line GO! Airport begins service on March 1 using Mountain Line’s smaller paratransit vans to give a flexible transportation option that does not run on a regular schedule or route. Riders simply download the Mountain Line GO! app, request a ride at the desired time, and if a vehicle is available, the trip will be booked. All trips must either start or end at the Flagstaff Pulliam Airport, and the origin or destination must be in the Flagstaff city limits.

A few tips for using Mountain Line GO! Airport:

• Trips can be booked up to 14 days in advance, and it is recommended that riders book as early as possible to guarantee availability.
• Mountain Line GO! is a shared ride service, so if other people are heading in the same direction at the same time, there could be multiple people on a vehicle, and vehicles may make stops along the way. For those traveling to the airport, it is important to use the “arrive by” feature when booking to ensure a timely arrival. This is found under “schedule” in the lower left corner of the app.
• Service hours are 4:30 a.m. – 9:30 p.m. daily. Trips between 4:30-6:30 a.m. must be booked by 5 p.m. the day prior.
• The $2/person fare can be paid through the app or with exact change when boarding.
• Per federal mandate, face coverings are required on all public transit vehicles and at all facilities.

“Flagstaff is fortunate to have both a robust transit system and a thriving airport, and this pilot program brings a low-cost and efficient connection between the two entities,” said Flagstaff City Councilmember and NAIPTA Board Chair Adam Shimoni. “Reducing our reliance on single passenger vehicles to access major destinations like the airport is a critical part of the Climate Action Plan and I look forward to using the data gathered during the pilot to craft a long-term solution.”

Riders without smartphone access can book via phone by calling 928-679-8989 (8 a.m. – noon and 1-5 p.m., M-F). Visit www.mountainline.az.gov/goairport for full details.

Mountain Line GO! Airport is fully grant-funded, which allows the fare to be set at $2/ride. The pilot program runs through June 30, 2022 and the data will be used to determine if and how microtransit solutions can be used in the future.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl. www.mountainline.az.gov for more information.

MOUNTAIN LINE SEEKING GRANT FUNDING FOR THE VANPOOL PROGRAM

FLAGSTAFF, AZ (January 19, 2022) Mountain Line is applying for the FY2022 Section 5311 grant, which provides rural transportation assistance. As part of the grant application, Mountain Line is conducting outreach to bring awareness of the project the grant will fund. This grant will be used to continue the Vanpool program which serves Coconino County, outlying areas, and any partner requests receives. It operates through a contract with Commute with Enterprise. Some of the costs to Vanpool participants will be subsidized through the 5311 grant and matched from Coconino County.

This public meeting will be held virtually on February 17th from 4:30pm – 5:30pm via Zoom. Log-in information can be found below. At the meeting, interested persons or agencies to be heard with respect to the social, economic, and environmental aspects of the project. Interested persons may also submit oral or written evidence and recommendations with respect to said project.

Anyone wishing to comment on this application should do so by February 17, 2022. Any public or private transportation or paratransit operator wishing to provide an equivalent service to that proposed above should submit a written proposal detailing the service that operator would provide. A copy of the grant proposal can be available for public inspection at Mountain Line, 3773 North Kaspar Drive, Flagstaff, AZ 86004.

If information is needed in another language, contact 928.679.8903. Si necesita información en otro idioma por favor póngase en contacto con 928.679.8903.

Zoom meeting log-in: https://mountainlineaz.zoom.us/j/85710181269?pwd=SkMyL2kxL3hzbkNYV0lSeFlDRjd2QT09
Meeting ID: 857 1018 1269
Phone option: 1-253-215-8782

Estella Hollander
Mobility Planner
Mountain Line
ehollander@mountainline.az.gov

MOUNTAIN LINE LAUNCHES NEW REAL TIME ARRIVAL APP

FLAGSTAFF, AZ (September 7, 2021) – Mountain Line announces Transit as the official mobility app for Flagstaff. Transit counts millions of active users in more than 200 cities worldwide, and is now available for Mountain Line riders who are now able to track their bus in real-time with the leading transport app in North America.

Upon launching the app, Mountain Line riders see nearby options and departure times in big text and bright colors. Users can easily navigate the region, aided by accurate real-time bus ETAs, trip planning, step-by-step navigation, and crowdsourced real-time information with Transit’s GO feature.

Transit is available to download for iPhone and Android at www.transitapp.com and additional information is available at https://mountainline.az.gov/rider-tools/flgride-mobile-app/.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl. www.mountainline.az.gov for more information.

Mountain Line Seeks Input to Update the Region’s Transit Plan

FLAGSTAFF, AZ (JUNE 29, 2021) – Mountain Line is initiating an effort to address how it can best provide and fund future transit services for the Flagstaff region and encourages all transit riders and non-transit riders to help inform this process to create a community driven transit plan – Flagstaff in Motion.

“As Flagstaff continues to change, it’s important that we prioritize investments in transit to address the transportation needs of the communities we serve and ensure our transit system continues to support the region’s economic vitality and key initiatives such as climate action,” said Mountain Line CEO and General Manager Heather Dalmolin. “We want to hear from all community members to create a transit plan that reflects the diverse transportation needs and priorities of the community.”

Mountain Line is currently seeking input to inform the development of transit service scenarios for the region. The range of possible transit service scenarios will be made public by late summer and community members will then be asked to provide input to help Mountain Line prioritize the scenarios and develop corresponding tiered funding options.

Community members may provide feedback by visiting the newly launched project website at FlagstaffInMotion.com. The website features details about the plan development process and includes various poll questions and an interactive map that allows you to place pins on the map to make suggestions and provide comments. As planning efforts progress, this site will continue to be updated with new information and opportunities to share input throughout 2021.

Community members may also share their input and sign up to receive project updates and notices about public input opportunities for Flagstaff in Motion by sending an email to FlagstaffInMotion@mountainline.az.gov and/or by leaving a message on the project phone line at (928) 851-3888.

The framework for the Flagstaff in Motion plan will be based on the results of community feedback and a comprehensive technical evaluation. The plan development process is anticipated to conclude in December 2021.

Mountain Line Makes Getting to School Easy, Convenient, And Safe

FLAGSTAFF, AZ (July 28, 2021) – It’s officially back-to-school season, and Mountain Line student semester and annual transit passes are an essential part of the school supply checklist.

Mountain Line offers a safe and reliable transportation option for students to get to and from school and other activities. There are nine routes traversing Flagstaff, stopping within walking distance of most Flagstaff schools. Mountain Line continues to offer route deviations on Routes 2 and 3 to better serve BASIS School and Northland Preparatory Academy (NPA) during the school year. Flagstaff Arts & Leadership Academy (FALA) students can also take advantage of supplemental morning and afternoon service on Route 5, which offers more options to get to and from school.

Flagstaff students enrolled in a K-12 school can purchase a Mountain Line semester pass for $49. Fall semester passes are valid Aug. 1 – Dec. 31 and spring semester passes are valid Jan. 1 – Jun. 15. An annual pass, valid for the entire calendar year from the date of purchase, is available for $119. Both passes are valid on the entire Mountain Line system for the duration of the pass.

Per federal law, Mountain Line requires riders to wear face masks all vehicles. Buses are also fully sanitized each evening and hand sanitizer is available on board all buses. Families are encouraged to download two useful apps – Transit and See Say Now. The Transit app is replacing Mountain Line’s previous FLGRide app to provide real time arrival information and bus tracking. The See Say Now app allows riders to get in touch directly with Mountain Line’s Dispatch office, right from their phone.

Student passes are available for purchase at the Mountain Line office at 3773 N. Kaspar Dr. between 8 a.m. and 5 p.m. (closed from 12-1), Monday-Friday. To purchase the pass, all students must show proof of enrollment and bring a student ID, if applicable. Passes can also be purchased at https://mountainline.az.gov/fares-passes-online/ and will be mailed to students.

The Mountain Line front desk staff is happy to answer any questions about routes and the best way for students to access their individual schools. Call 928.779.6624 or visit https://mountainline.az.gov/students/ for additional information.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

Mountain Line Updates Mask Policy to Meet New Federal Law

FLAGSTAFF, AZ (February 2, 2021) – The Centers for Disease Control (CDC) issued an order imposing a mask requirement for public transportation systems, implementing President Biden’s Executive Order to “Promote Safety in Domestic and International Travel.”

The requirement went into effect on February 1, 2021 and impacts public transportation systems around the country. Per a local emergency declaration, Mountain Line has required face coverings on all vehicles and at stops and connection centers since June 21, 2020. The new federal mandate supersedes the local declaration, and all local requirements must meet or be more stringent than the federal law. To meet the parameters set forth in the CDC order, Mountain Line is implementing the following changes to its face covering requirement:

  • All transit riders over the age of 2 (updated from the local requirement of 5) must wear a face covering.
  • The only other exemption will be for a person with a disability who cannot wear a mask, or cannot safely wear a mask, because of the disability as defined by the Americans with Disabilities Act (ADA). The local declaration provides an exemption when a person’s religious beliefs prevent the person from wearing a face covering.
  • Acceptable masks are defined as being made of a solid piece of material without slits, exhalation valves, or punctures. Masks must contain a minimum of two layers, fit snugly around the nose and chin, and be made of a tightly woven fabric. Unacceptable masks include scarves/ski masks, those that do not fit property, and those that have only one layer. A full description of the face cover guidance can be found at: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover-guidance.html

Riders who do not have an acceptable face covering and do not meet the age or ADA exemptions will not be permitted to board. Mountain Line continues to make face coverings available for those who do not have one. If a rider removes their face covering while on a transit vehicle, the driver will safely pull over and ask the rider to exit the vehicle.

The full CDC order can be found at https://www.cdc.gov/quarantine/pdf/Mask-Order-CDC_GMTF_01-29-21-p.pdf.

Visit www.mountainline.az.gov/health for information about Mountain Line’s COVID-19 response and regulations.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

Mountain Line launches “See Say Now” app to enhance safety

FLAGSTAFF, AZ (December 9, 2020) – Mountain Line launched the new “See Say Now” app on Wednesday, December 9 to give riders and staff an easy-to-use resource for reporting security concerns and safety hazards onboard Mountain Line vehicles and at stops and connection centers.

Designed by ELERTS, the See Say Now app provides a direct connection to Mountain Line staff who can assist with safety concerns as they arise. The app allows customers to submit a photo and description of the issue and select from a list of report options and locations. Report types include Disruptive Behavior, COVID-19 issue, Human Trafficking, Vandalism, Unattended Bag or Package, and more.

Mountain Line purchased the See Say Now app through funding received from the Federal Transit Administration’s Human Trafficking Awareness and Public Safety Initiative. While the app will be a valuable resource in combatting human trafficking in the Flagstaff community, it will also be a vital tool in Mountain Line’s safety program.

“Everyone has the right to a safe and secure transit trip, and the See Say Now app puts the power in the hands of our riders,” said Mountain Line CEO and General Manager Heather Dalmolin. “Safety is Mountain Line’s number one priority, and it is a team effort, so if you see something, we encourage you to say something.”

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

ELERTS is a Massachusetts-based software company that provides a mobile reporting platform for airports, mass transit, cities and other organizations. The company was founded in 2010 on the belief that while “See Something, Say Something” is easy to understand, it is not so easy to report a concern. ELERTS delivers a communication platform that lets Operations Centers receive and respond to incident reports in a timely and efficient manner. By deploying mobile technology that enables crowd-sourced incident reporting, ELERTS is putting safety and security in the hands of smartphone users everywhere.

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