MOUNTAIN LINE OFFERING FREE RIDES TO THE POLLS ON NOVEMBER 8

FLAGSTAFF, AZ (November 1, 2022) – Mountain Line will be fare-free on Tuesday, November 8 giving all voters the opportunity to access polling locations on Election Day.
Service will be free all day, and riders will not need to show proof of voting. Visit https://www.coconino.az.gov/elections for information on the election and polling locations.
Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl. www.mountainline.az.gov for more information.

MOUNTAIN LINE’S ACE EVERETT NAMED TO MASS TRANSIT’S TOP 40 UNDER 40 FOR 2022

FLAGSTAFF, AZ (August 24, 2022) – Mountain Line congratulates Mechanic Andrew “Ace” Everett for being named to Mass Transit Magazine’s Top 40 Under 40 list for 2022.

 

Everett started as Mountain Line’s first mechanic more than 13 years ago, bringing fleet services in-house for the first time and only outsourcing for warranty work. During his tenure, Everett has established himself as the agency’s “chief problem solver,” and is highly regarded both internally and by other transit agencies for his technical and mechanical expertise.

 

When COVID-19 struck and Mountain Line needed a way to keep drivers safe while operating the bus, many solutions provided by vendors were cost-prohibitive and on back order. Everett took matters into his own hands and fabricated barrier doors to not only provide drivers with virus protection, but also to prevent anyone from entering their space. His ingenuity can be witnessed throughout the Mountain Line shops, from the battery mount he fabricated to remove hybrid batteries from bus roofs to a redesign of the snow traction insta-chains to work with both buses and vans.

 

Everett now serves as the lead trainer where he passes his knowledge on to other mechanics to make the staff more efficient with Mountain Line’s fleet. He got his start by following in his father’s footsteps – he’s been a mechanic with the Arizona Department of Transportation for 27 years.

 

“Ace is a tremendous asset to Mountain Line and this entire community, and we are thrilled that his accomplishments are being recognized on a national level,” said Mountain Line CEO and General Manager Heather Dalmolin. “Our in-house fleet department is successful due in large part to Ace’s creativity, expertise, and his willingness to take on any challenge.”

 

The Mass Transit 40 Under 40 recognizes individuals who have shown a capacity for innovation, demonstrated leadership and a commitment to making an impact in transit.

 

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.  www.mountainline.az.gov for more information.

 

MOUNTAIN LINE RESTORES ALL SERVICE EXCEPT ROUTES 2 & 4

FLAGSTAFF, AZ (August 8, 2022) – Effective today, Mountain Line restored regular summer service on all routes except Routes 2 and 4, which will remain on a reduced schedule until the fall.

Routes 2 and 4 will continue to operate on a weekend schedule for frequency, but with the weekday span of service. This means that routes will start and end at approximately the same time they currently do on weekdays, but buses will not run as often.

The morning and afternoon Route 2 deviations to Gemini Rd./BASIS are operational, but the times are slightly different due to the reduced schedule. A complete weekday Route 2 schedule can be found at: https://mountainline.az.gov/wp-content/uploads/2022/08/Route-2_August-1-26-2022.pdf. A complete weekday Route 4 schedule can be found at: https://mountainline.az.gov/wp-content/uploads/2022/04/Mountain-Line-Route-4-Reduced-Schedule.pdf.

Route 10 is operating on a Holiday/Break schedule and will resume regular service to coincide with the start of the fall semester on Aug. 29.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.  www.mountainline.az.gov for more information.

 

 

MOUNTAIN LINE MAKES GETTING TO SCHOOL EASY, CONVENIENT, AND SAFE

FLAGSTAFF, AZ (July 29, 2022) – It’s officially back-to-school season, and with Mountain Line’s variety of student pass options, you can mark “transportation” off the school supply checklist.
Mountain Line offers a safe and reliable transportation option for students to get to and from school and other activities. There are nine routes traversing Flagstaff, stopping within walking distance of most Flagstaff schools. Mountain Line offers route deviations on Routes 2 and 3 to better serve BASIS School and Northland Preparatory Academy (NPA) during the school year. Flagstaff Arts & Leadership Academy (FALA) students can also take advantage of supplemental morning and afternoon service on Route 5, which offers more options to get to and from school.
Flagstaff students enrolled in a K-12 school can purchase a Mountain Line semester pass for $49. Fall semester passes are valid Aug. 1 – Dec. 31 and spring semester passes are valid Jan. 1 – Jun. 15. An annual pass, valid for the entire calendar year from the date of purchase, is available for $119. Both passes are valid on the entire Mountain Line system for the duration of the pass. For students who don’t ride as often, FlagPass Cash is available. Load as little as $5 on a card, use as needed, and reload when the balance gets low.
Student passes are available for purchase at https://mountainline.az.gov/fares-passes-online/ or on the Token Transit mobile ticketing app. Passes are also available at the Mountain Line office at 3773 N. Kaspar Dr. between 8 a.m. and 5 p.m. (closed from 12-1), Monday-Friday. To purchase the pass, all students must show proof of enrollment and bring a student ID, if applicable.
The Mountain Line Customer Service staff is happy to answer any questions about routes and the best way for students to access their individual schools. Call 928.779.6624 or visit https://mountainline.az.gov/students/ for additional information.
Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl. www.mountainline.az.gov for more information.

MOUNTAIN LINE SEEKING GRANT FUNDING FOR THE VANPOOL PROGRAM

FLAGSTAFF, AZ (January 19, 2022) Mountain Line is applying for the FY2022 Section 5311 grant, which provides rural transportation assistance. As part of the grant application, Mountain Line is conducting outreach to bring awareness of the project the grant will fund. This grant will be used to continue the Vanpool program which serves Coconino County, outlying areas, and any partner requests receives. It operates through a contract with Commute with Enterprise. Some of the costs to Vanpool participants will be subsidized through the 5311 grant and matched from Coconino County.

This public meeting will be held virtually on February 17th from 4:30pm – 5:30pm via Zoom. Log-in information can be found below. At the meeting, interested persons or agencies to be heard with respect to the social, economic, and environmental aspects of the project. Interested persons may also submit oral or written evidence and recommendations with respect to said project.

Anyone wishing to comment on this application should do so by February 17, 2022. Any public or private transportation or paratransit operator wishing to provide an equivalent service to that proposed above should submit a written proposal detailing the service that operator would provide. A copy of the grant proposal can be available for public inspection at Mountain Line, 3773 North Kaspar Drive, Flagstaff, AZ 86004.

If information is needed in another language, contact 928.679.8903. Si necesita información en otro idioma por favor póngase en contacto con 928.679.8903.

Zoom meeting log-in: https://mountainlineaz.zoom.us/j/85710181269?pwd=SkMyL2kxL3hzbkNYV0lSeFlDRjd2QT09
Meeting ID: 857 1018 1269
Phone option: 1-253-215-8782

Estella Hollander
Mobility Planner
Mountain Line
ehollander@mountainline.az.gov

MOUNTAIN LINE LAUNCHES NEW REAL TIME ARRIVAL APP

FLAGSTAFF, AZ (September 7, 2021) – Mountain Line announces Transit as the official mobility app for Flagstaff. Transit counts millions of active users in more than 200 cities worldwide, and is now available for Mountain Line riders who are now able to track their bus in real-time with the leading transport app in North America.

Upon launching the app, Mountain Line riders see nearby options and departure times in big text and bright colors. Users can easily navigate the region, aided by accurate real-time bus ETAs, trip planning, step-by-step navigation, and crowdsourced real-time information with Transit’s GO feature.

Transit is available to download for iPhone and Android at www.transitapp.com and additional information is available at https://mountainline.az.gov/rider-tools/flgride-mobile-app/.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl. www.mountainline.az.gov for more information.

Mountain Line Seeks Input to Update the Region’s Transit Plan

FLAGSTAFF, AZ (JUNE 29, 2021) – Mountain Line is initiating an effort to address how it can best provide and fund future transit services for the Flagstaff region and encourages all transit riders and non-transit riders to help inform this process to create a community driven transit plan – Flagstaff in Motion.

“As Flagstaff continues to change, it’s important that we prioritize investments in transit to address the transportation needs of the communities we serve and ensure our transit system continues to support the region’s economic vitality and key initiatives such as climate action,” said Mountain Line CEO and General Manager Heather Dalmolin. “We want to hear from all community members to create a transit plan that reflects the diverse transportation needs and priorities of the community.”

Mountain Line is currently seeking input to inform the development of transit service scenarios for the region. The range of possible transit service scenarios will be made public by late summer and community members will then be asked to provide input to help Mountain Line prioritize the scenarios and develop corresponding tiered funding options.

Community members may provide feedback by visiting the newly launched project website at FlagstaffInMotion.com. The website features details about the plan development process and includes various poll questions and an interactive map that allows you to place pins on the map to make suggestions and provide comments. As planning efforts progress, this site will continue to be updated with new information and opportunities to share input throughout 2021.

Community members may also share their input and sign up to receive project updates and notices about public input opportunities for Flagstaff in Motion by sending an email to FlagstaffInMotion@mountainline.az.gov and/or by leaving a message on the project phone line at (928) 851-3888.

The framework for the Flagstaff in Motion plan will be based on the results of community feedback and a comprehensive technical evaluation. The plan development process is anticipated to conclude in December 2021.

Mountain Line Makes Getting to School Easy, Convenient, And Safe

FLAGSTAFF, AZ (July 28, 2021) – It’s officially back-to-school season, and Mountain Line student semester and annual transit passes are an essential part of the school supply checklist.

Mountain Line offers a safe and reliable transportation option for students to get to and from school and other activities. There are nine routes traversing Flagstaff, stopping within walking distance of most Flagstaff schools. Mountain Line continues to offer route deviations on Routes 2 and 3 to better serve BASIS School and Northland Preparatory Academy (NPA) during the school year. Flagstaff Arts & Leadership Academy (FALA) students can also take advantage of supplemental morning and afternoon service on Route 5, which offers more options to get to and from school.

Flagstaff students enrolled in a K-12 school can purchase a Mountain Line semester pass for $49. Fall semester passes are valid Aug. 1 – Dec. 31 and spring semester passes are valid Jan. 1 – Jun. 15. An annual pass, valid for the entire calendar year from the date of purchase, is available for $119. Both passes are valid on the entire Mountain Line system for the duration of the pass.

Per federal law, Mountain Line requires riders to wear face masks all vehicles. Buses are also fully sanitized each evening and hand sanitizer is available on board all buses. Families are encouraged to download two useful apps – Transit and See Say Now. The Transit app is replacing Mountain Line’s previous FLGRide app to provide real time arrival information and bus tracking. The See Say Now app allows riders to get in touch directly with Mountain Line’s Dispatch office, right from their phone.

Student passes are available for purchase at the Mountain Line office at 3773 N. Kaspar Dr. between 8 a.m. and 5 p.m. (closed from 12-1), Monday-Friday. To purchase the pass, all students must show proof of enrollment and bring a student ID, if applicable. Passes can also be purchased at https://mountainline.az.gov/fares-passes-online/ and will be mailed to students.

The Mountain Line front desk staff is happy to answer any questions about routes and the best way for students to access their individual schools. Call 928.779.6624 or visit https://mountainline.az.gov/students/ for additional information.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

Mountain Line Updates Mask Policy to Meet New Federal Law

FLAGSTAFF, AZ (February 2, 2021) – The Centers for Disease Control (CDC) issued an order imposing a mask requirement for public transportation systems, implementing President Biden’s Executive Order to “Promote Safety in Domestic and International Travel.”

The requirement went into effect on February 1, 2021 and impacts public transportation systems around the country. Per a local emergency declaration, Mountain Line has required face coverings on all vehicles and at stops and connection centers since June 21, 2020. The new federal mandate supersedes the local declaration, and all local requirements must meet or be more stringent than the federal law. To meet the parameters set forth in the CDC order, Mountain Line is implementing the following changes to its face covering requirement:

  • All transit riders over the age of 2 (updated from the local requirement of 5) must wear a face covering.
  • The only other exemption will be for a person with a disability who cannot wear a mask, or cannot safely wear a mask, because of the disability as defined by the Americans with Disabilities Act (ADA). The local declaration provides an exemption when a person’s religious beliefs prevent the person from wearing a face covering.
  • Acceptable masks are defined as being made of a solid piece of material without slits, exhalation valves, or punctures. Masks must contain a minimum of two layers, fit snugly around the nose and chin, and be made of a tightly woven fabric. Unacceptable masks include scarves/ski masks, those that do not fit property, and those that have only one layer. A full description of the face cover guidance can be found at: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover-guidance.html

Riders who do not have an acceptable face covering and do not meet the age or ADA exemptions will not be permitted to board. Mountain Line continues to make face coverings available for those who do not have one. If a rider removes their face covering while on a transit vehicle, the driver will safely pull over and ask the rider to exit the vehicle.

The full CDC order can be found at https://www.cdc.gov/quarantine/pdf/Mask-Order-CDC_GMTF_01-29-21-p.pdf.

Visit www.mountainline.az.gov/health for information about Mountain Line’s COVID-19 response and regulations.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

Mountain Line launches “See Say Now” app to enhance safety

FLAGSTAFF, AZ (December 9, 2020) – Mountain Line launched the new “See Say Now” app on Wednesday, December 9 to give riders and staff an easy-to-use resource for reporting security concerns and safety hazards onboard Mountain Line vehicles and at stops and connection centers.

Designed by ELERTS, the See Say Now app provides a direct connection to Mountain Line staff who can assist with safety concerns as they arise. The app allows customers to submit a photo and description of the issue and select from a list of report options and locations. Report types include Disruptive Behavior, COVID-19 issue, Human Trafficking, Vandalism, Unattended Bag or Package, and more.

Mountain Line purchased the See Say Now app through funding received from the Federal Transit Administration’s Human Trafficking Awareness and Public Safety Initiative. While the app will be a valuable resource in combatting human trafficking in the Flagstaff community, it will also be a vital tool in Mountain Line’s safety program.

“Everyone has the right to a safe and secure transit trip, and the See Say Now app puts the power in the hands of our riders,” said Mountain Line CEO and General Manager Heather Dalmolin. “Safety is Mountain Line’s number one priority, and it is a team effort, so if you see something, we encourage you to say something.”

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

ELERTS is a Massachusetts-based software company that provides a mobile reporting platform for airports, mass transit, cities and other organizations. The company was founded in 2010 on the belief that while “See Something, Say Something” is easy to understand, it is not so easy to report a concern. ELERTS delivers a communication platform that lets Operations Centers receive and respond to incident reports in a timely and efficient manner. By deploying mobile technology that enables crowd-sourced incident reporting, ELERTS is putting safety and security in the hands of smartphone users everywhere.

Learn More