This partnership allows fairgoers to save the $5 parking fee and enjoy a convenient, comfortable, hassle-free way to travel to one of the biggest events of the year. Per federal mandate, face coverings are required on all Mountain Line vehicles.

West Side Shuttle Service
The west side pickup spot for the free fair bus is at the NAU parking lot (Lot P62) on Pine Knoll Dr. Additionally, there will be a pickup at the Mountain Line bus stop on Beulah Ave. near Walmart (accessible via Routes 4 and 10) on the way to the fair, and a drop-off at the Red Lobster/Olive Garden bus stop (accessible via Routes 10 and 14) on the way back. The West Side Shuttle schedule is as follows:

• Friday, September 3: Buses to the Fort Tuthill Coconino County Fairgrounds begin running from Lot P62 at 4 p.m. and the last bus departs the fairgrounds at 10:30 p.m. Runs every 40 minutes.
• Saturday, September 4 & Sunday, September 5: Buses to the fair begin running from Lot P62 at 10 a.m. and the last bus departs the fairgrounds at 10:30 p.m. Runs every 20 minutes.
• Monday, September 6: Buses to the fair begin running from Lot P62 at 10 a.m. and the last bus departs the fairgrounds at 4:30 p.m. Runs every 20 minutes.

For more information, please call Mountain Line at 928.779.6624 or visit mountainline.az.gov. For information about the Coconino County Fair, visit coconinocountyfair.com.

Mountain Line launches “See Say Now” app to enhance safety

FLAGSTAFF, AZ (December 9, 2020) – Mountain Line launched the new “See Say Now” app on Wednesday, December 9 to give riders and staff an easy-to-use resource for reporting security concerns and safety hazards onboard Mountain Line vehicles and at stops and connection centers.

Designed by ELERTS, the See Say Now app provides a direct connection to Mountain Line staff who can assist with safety concerns as they arise. The app allows customers to submit a photo and description of the issue and select from a list of report options and locations. Report types include Disruptive Behavior, COVID-19 issue, Human Trafficking, Vandalism, Unattended Bag or Package, and more.

Mountain Line purchased the See Say Now app through funding received from the Federal Transit Administration’s Human Trafficking Awareness and Public Safety Initiative. While the app will be a valuable resource in combatting human trafficking in the Flagstaff community, it will also be a vital tool in Mountain Line’s safety program.

“Everyone has the right to a safe and secure transit trip, and the See Say Now app puts the power in the hands of our riders,” said Mountain Line CEO and General Manager Heather Dalmolin. “Safety is Mountain Line’s number one priority, and it is a team effort, so if you see something, we encourage you to say something.”

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

ELERTS is a Massachusetts-based software company that provides a mobile reporting platform for airports, mass transit, cities and other organizations. The company was founded in 2010 on the belief that while “See Something, Say Something” is easy to understand, it is not so easy to report a concern. ELERTS delivers a communication platform that lets Operations Centers receive and respond to incident reports in a timely and efficient manner. By deploying mobile technology that enables crowd-sourced incident reporting, ELERTS is putting safety and security in the hands of smartphone users everywhere.

Learn More

Mountain Line Requires Face Coverings on All Vehicles and At All Facilities

FLAGSTAFF, AZ (June 19, 2020) – On June 17 the Northern Arizona Intergovernmental Public Transportation Authority (NAIPTA) Board of Directors voted to require all Mountain Line bus and paratransit riders to wear face coverings while on vehicles and at stops and connection centers.

Flagstaff Mayor Coral Evans also issued an Emergency Declaration on June 18 making masks mandatory in public places. The Declaration stipulated that face coverings must be worn in public places where social distancing is not possible, which includes public transit.

Mountain Line’s face covering requirement will go into effect at the start of service on Sunday, June 21. Riders must wear a face covering that covers both the nose and the mouth, and it must remain in place while on a vehicle or at a stop. Mountain Line will have masks available for individuals who do not have one.

Per the Declaration, cloth face coverings are not required in a public place:

• When that person cannot wear a face covering because of a medical condition, mental health condition, or developmental disability, or is unable to remove the face covering without assistance.
• When a person’s religious beliefs prevent the person from wearing a face covering.
• When a child is under five years of age.

“The NAIPTA Board recognized that COVID-19 cases in Arizona are on the rise and if public transit must continue to operate for essential trips, it is our duty to protect the Mountain Line employees and riders,” said NAIPTA Board Chair and Flagstaff City Councilmember Jamie Whelan.

Many transit systems across the country have made the decision to require face coverings based on the recommendations of health experts.

In addition to requiring face coverings, Mountain Line is also operating fare-free and only allowing riders to board through the rear door. Additionally, all buses are fully sanitized each day, and high-touch surfaces are disinfected throughout the day.

Mountain Line continues to operate reduced service levels and is available for essential trips only. Visit www.mountainline.az.gov/health for full details on the agency’s COVID-19 response.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

Mountain Line to Resume Fare Collection and Front Door Boarding on Oct 21

FLAGSTAFF, AZ (October 19, 2020) – Mountain Line will resume fare collection and front door boarding on all fixed route and paratransit vehicles on October 21, 2020.

Due to COVID-19, Mountain Line halted fare collection on March 21 and asked riders to board through the rear door. With the implementation of new safety measures, these activities will resume as normal on Oct. 21. Plastic barriers have been installed on all buses to keep drivers and riders separated, and all Mountain Line employees and riders are required to wear face coverings while on vehicles and at stops and connection centers.

The Mountain Line Headquarters building (3773 N. Kaspar Dr.) reopened on Oct. 14 and is available by appointment only. Customers can call 928-779-6624 to schedule an appointment.

Details about Mountain Line’s commitment to health and safety can be found at www.mountainline.az.gov/health. In addition to requiring face coverings, the following safety measures will also continue:

• All Mountain Line buses are fully sanitized each day and high-touch surfaces are disinfected throughout the day.
• Buses will be marked with suggested seating arrangements to maintain six feet of social distance and will be stocked with hand sanitizer.

Mountain Line is running on a regular schedule with the following exceptions:

• The Route 2 deviation to BASIS, Route 3 deviation to NPA and Route 5 supplemental bus to FALA will not operate until students return to in-person instruction.

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.

Mountain Line Announces Extension to Reduced Weekday Service Through Summer

FLAGSTAFF, AZ (July 1, 2022) – MOUNTAIN LINE EXTENDING REDUCED WEEKDAY SERVICE THROUGH SUMMER

Contact: Jacki Lenners
928.679.8933 or jlenners@mountainline.az.gov

Due to ongoing and unprecedented staffing shortages, Mountain Line is continuing the weekday service reduction through the summer.

All Mountain Line routes will operate on a weekend schedule for frequency, but with the weekday span of service. This means that routes will start and end at approximately the same time they currently do on weekdays, but buses will not run as often. Schedules for individual routes are posted at all bus stop and at https://mountainline.az.gov/routes/.

Full service (with the exception of Route 10) will be restored on August 10 to coincide with the start of the K-12 fall semester. Route 10 will resume regular service with the start of NAU’s fall semester.

Additionally, Mountain Line will operate on a Weekend/Holiday schedule on Monday, July 4 and the Admin Office will be closed for the Independence Day Holiday.

“Like many transit agencies around the nation, Mountain Line is facing extreme staffing shortages, making it impossible to continue safely running full service,” said Mountain Line CEO and General Manager Heather Dalmolin. “Cutting service is a last resort and we are committed to spending the summer recruiting and training new drivers to ensure we are ready for a return to full service in August.”

Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.  www.mountainline.az.gov for more information.